Refund policy

Return & Refund Policy

Chelsea Havemann Studio / Chelsea Havemann LLC

Last Updated: February 18, 2026

Thank you for shopping with Chelsea Havemann Studio. We truly appreciate your support of independent artwork and small-batch studio releases.

Please review our Return & Refund Policy carefully before making a purchase.

All Sales Final

Due to the limited, handmade, and often exclusive nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations, and we do not issue refunds.

Returns

We do not accept returns for:

  • Original artwork

  • Limited edition releases

  • Prints

  • Merchandise

  • Any other products sold through our online store

Please ensure that your order details and shipping information are correct before completing checkout.

Refunds

Refunds will not be provided except in the rare case of an item arriving damaged or defective (see below).

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery at:

contact@chelseahavemann.com

To help us resolve the issue quickly, please include:

  • Your order number

  • Clear photos of the damaged item

  • Photos of the packaging and shipping box

If approved, we may offer a replacement, store credit, or other resolution at our discretion.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Chelsea Havemann Studio is not responsible for lost or stolen packages.

If your package is missing, please contact the shipping carrier directly first. You may also email us and we will do our best to assist.

Contact Us

If you have any questions about this Return & Refund Policy, please reach out:

Chelsea Havemann LLC
Email: contact@chelseahavemann.com