Refund policy
Return & Refund Policy
Chelsea Havemann Studio / Chelsea Havemann LLC
Last Updated: February 18, 2026
Thank you for shopping with Chelsea Havemann Studio. We truly appreciate your support of independent artwork and small-batch studio releases.
Please review our Return & Refund Policy carefully before making a purchase.
All Sales Final
Due to the limited, handmade, and often exclusive nature of our products, all sales are final.
We do not accept returns, exchanges, or cancellations, and we do not issue refunds.
Returns
We do not accept returns for:
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Original artwork
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Limited edition releases
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Prints
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Merchandise
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Any other products sold through our online store
Please ensure that your order details and shipping information are correct before completing checkout.
Refunds
Refunds will not be provided except in the rare case of an item arriving damaged or defective (see below).
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery at:
To help us resolve the issue quickly, please include:
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Your order number
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Clear photos of the damaged item
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Photos of the packaging and shipping box
If approved, we may offer a replacement, store credit, or other resolution at our discretion.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, Chelsea Havemann Studio is not responsible for lost or stolen packages.
If your package is missing, please contact the shipping carrier directly first. You may also email us and we will do our best to assist.
Contact Us
If you have any questions about this Return & Refund Policy, please reach out:
Chelsea Havemann LLC
Email: contact@chelseahavemann.com